Terms of Use

Windsor Beauty Supply & Esthetics

Last Updated: September 2026

Welcome to the Windsor Beauty Supply website.

These Terms of Use govern your access to and use of the Windsor Beauty Supply website, including all information, content, products, education offerings, services and other features available through or in connection with the website.

Throughout these Terms, “Windsor Beauty Supply,” “we,” “us,” and “our” refer to Windsor Beauty Supply & Esthetics. “You,” “your,” and “user” refer to any individual or entity accessing or using the website.

By accessing or using the Windsor Beauty Supply website, you agree to these Terms of Use and any other policies that apply to your use of the website, including our:

Terms of Sale
Privacy Policy
Return and warranty policies
Promotional terms, where applicable
Education terms, where applicable

If you do not agree with these Terms of Use, you should not use the website.

1. AGREEMENT & ACCEPTANCE

By accessing or using the Windsor Beauty Supply website, you acknowledge that you have read, understood and agree to be bound by these Terms of Use.

If you are placing an order or entering into another legally binding transaction through the website, you represent that you have the legal capacity to do so under the laws applicable to you.

Where permitted by law, a person under the age of majority may browse the website but should make purchases only with the involvement and authorization of a parent or legal guardian.

These Terms of Use are in addition to any other agreement you may have with Windsor Beauty Supply.

2. WEBSITE AVAILABILITY IN CANADA & THE UNITED STATES

The Windsor Beauty Supply website may be accessed by customers in Canada and the United States.

Windsor Beauty Supply currently ships eligible products to locations in Canada and the United States, subject to:

Product availability
Shipping restrictions
Manufacturer restrictions
Customs requirements
Import restrictions
Carrier limitations
Applicable laws and regulations

Not every product displayed on the website may be available for shipment to every destination.

Customers in the United States should review our Terms of Sale regarding shipping, customs, tariffs, duties, brokerage fees, taxes and other import-related charges.

3. PERMITTED WEBSITE USE

You may use the Windsor Beauty Supply website only for lawful personal or business purposes related to Windsor Beauty Supply products, services and education.

You are responsible for ensuring that your use of the website complies with the laws applicable in your jurisdiction.

You may browse the website, obtain product information, create an account, register for applicable education programs and purchase eligible products subject to these Terms and our other applicable policies.

4. PROHIBITED USES

You may not use the Windsor Beauty Supply website:

For any unlawful, fraudulent or deceptive purpose.
To violate any applicable law or regulation.
To impersonate another person or organization.
To submit false or misleading information.
To make fraudulent purchases or payment claims.
To misuse promotions, coupons, discount codes or customer accounts.
To gain unauthorized access to another person's account.
To interfere with the website, servers, networks or security systems.
To introduce viruses, malicious software or harmful code.
To attempt to circumvent website security.
To collect personal information about another person without authorization.
To scrape, crawl, data-mine or systematically extract website information without authorization.
To commercially copy or reproduce website content without permission.
To use Windsor Beauty Supply trademarks or branding in a misleading manner.
To engage in conduct that could damage Windsor Beauty Supply, its website, systems, employees, customers or business operations.

Windsor Beauty Supply may restrict, suspend or terminate access where we reasonably believe these Terms have been violated.

5. LINKING TO WINDSOR BEAUTY SUPPLY

You may link to publicly available pages of the Windsor Beauty Supply website provided that the link:

Is lawful.
Does not misrepresent your relationship with Windsor Beauty Supply.
Does not imply sponsorship, affiliation or endorsement where none exists.
Does not damage or misuse the Windsor Beauty Supply name, reputation or trademarks.

You may not frame or display the Windsor Beauty Supply website within another website, application, frame or iframe in a manner that creates a misleading association with Windsor Beauty Supply.

Commercial uses of Windsor Beauty Supply content may require prior written permission.

Media or commercial-content inquiries may be directed to:

[email protected]

6. COPYING, SCRAPING & DISTRIBUTING WEBSITE CONTENT

Unless expressly authorized by Windsor Beauty Supply or otherwise permitted by law, you may not:

Reproduce substantial portions of the website.
Republish website content.
Mirror the website.
Systematically scrape website information.
Perform unauthorized data mining.
Create commercial databases using Windsor Beauty Supply content.
Copy or commercially redistribute Windsor Beauty Supply photographs, graphics, descriptions, education materials or other proprietary content.

Reasonable use of website information for the purpose of reviewing, evaluating or purchasing Windsor Beauty Supply products is permitted.

7. CUSTOMER ACCOUNTS & LOGIN INFORMATION

Certain areas or features of the website may require you to create a customer account.

You are responsible for:

Maintaining the confidentiality of your username and password.
Keeping your account information accurate and current.
Protecting access to devices used to access your account.
Promptly notifying Windsor Beauty Supply if you suspect unauthorized use of your account.

You should not share your login credentials with unauthorized persons.

Windsor Beauty Supply may suspend, restrict or close an account where reasonably necessary, including where we identify:

Suspected fraud.
Security concerns.
Unauthorized account access.
Misuse of promotions or discounts.
False or misleading information.
Unlawful conduct.
A material violation of these Terms.

Windsor Beauty Supply is not responsible for unauthorized account activity resulting from a user's failure to reasonably protect their login information, except where otherwise required by applicable law.

8. INFORMATION PROVIDED BY USERS

Information you provide through the Windsor Beauty Supply website should be accurate, current and complete.

This includes information such as:

Your name
Shipping address
Billing address
Email address
Telephone number
Account information
Order information

You are responsible for reviewing this information before completing a transaction.

Incorrect, incomplete or outdated information may result in:

Shipping delays.
Delivery failures.
Additional carrier charges.
Order cancellations.
Other costs.

Any such costs may be the customer's responsibility where the issue resulted from information provided by the customer, subject to applicable law.

9. ONLINE PURCHASES

Purchases made through the Windsor Beauty Supply website are governed by our separate Terms of Sale.

Our Terms of Sale contain important information regarding:

Returns and exchanges
Store credits
Restocking fees
Final-sale merchandise
Return shipping costs
Damaged or defective products
Electrical warranties
Furniture and equipment
Shipping and delivery
Free-shipping exclusions
U.S. orders
Tariffs and duties
Customs and brokerage fees
Allergies and product sensitivities
Pricing
Promotions
Product availability

By placing an order through the Windsor Beauty Supply website, you agree to the applicable Terms of Sale.

10. EDUCATION, CLASSES & WORKSHOPS

Unless different terms are specifically stated for a particular program, the following conditions apply to Windsor Beauty Supply education programs, classes and workshops.

Registration & Payment

Full payment is required upon registration unless otherwise stated.

Class and workshop fees are non-refundable, except where:

Windsor Beauty Supply cancels the program and does not provide an acceptable alternative.
A refund is otherwise required by applicable law.

Applicable taxes may be included in the advertised class fee where specifically stated.

Student Responsibilities

Students are responsible for:

Providing their own models when required.
Bringing a notebook, pen and any supplies specified for the program.
Reviewing any prerequisites or class requirements.
Arriving approximately 10 minutes prior to the scheduled start time.
Arriving prepared, as classes begin promptly.

Windsor Beauty Supply is not responsible for providing demonstration models unless specifically stated.

Class Changes & Cancellations

Class and workshop:

Dates
Times
Instructors
Content
Locations

may be subject to change where reasonably necessary.

Windsor Beauty Supply reserves the right to reschedule or cancel a class.

If Windsor Beauty Supply cancels a class and an appropriate alternative is not provided, registered students will receive a refund of the applicable class fee.

Most courses have limited enrolment.

Windsor Beauty Supply is not responsible for personal property that is lost, stolen or damaged during a class or event, except where otherwise required by law.

11. PERSONAL INFORMATION & PRIVACY

Windsor Beauty Supply collects, uses, discloses and protects personal information in accordance with our Privacy Policy and applicable privacy laws.

Personal information may be collected when you:

Create an account.
Place an order.
Register for education.
Contact customer service.
Subscribe to marketing communications.
Participate in a promotion.
Submit a review or inquiry.
Otherwise interact with our website.

Where consent is required by applicable law, Windsor Beauty Supply will seek consent appropriate to the nature, purpose and sensitivity of the information involved.

Please review our Privacy Policy for more information regarding:

What information we collect.
Why we collect it.
How it may be used.
When it may be disclosed.
How it is protected.
Choices available to you regarding your information.

Material changes to our privacy practices will be handled in accordance with applicable privacy requirements.

12. CUSTOMER REVIEWS, PHOTOS, FEEDBACK & SUBMISSIONS

You may have the opportunity to submit:

Product reviews
Comments
Feedback
Suggestions
Photographs
Videos
Testimonials
Other content

to Windsor Beauty Supply.

By submitting content, you confirm that:

You own the content or have permission to submit it.
The content does not violate another person's intellectual property or privacy rights.
The content is not unlawful, defamatory, threatening or misleading.

Unless otherwise agreed in writing, you grant Windsor Beauty Supply a non-exclusive, royalty-free licence to use, reproduce, display and communicate content you voluntarily submit for reasonable purposes related to:

Operating our website.
Displaying customer reviews.
Marketing Windsor Beauty Supply.
Promoting products, education or services.
Responding to customer inquiries.

This licence does not transfer ownership of your original content to Windsor Beauty Supply.

Windsor Beauty Supply is not obligated to compensate users for unsolicited ideas, feedback or suggestions.

13. REVIEW & SUBMISSION MODERATION

Windsor Beauty Supply may moderate, refuse or remove content that contains:

Offensive or unlawful material.
Threats or harassment.
Spam.
Fraudulent content.
False or misleading claims.
Personal information about another person.
Intellectual property infringement.
Content unrelated to the applicable product or service.

Product reviews represent the opinions and experiences of individual customers and do not necessarily represent the views of Windsor Beauty Supply.

14. THIRD-PARTY WEBSITES & SERVICES

The Windsor Beauty Supply website may contain links to, or integrate with, third-party services such as:

Manufacturers
Payment processors
Shipping providers
Social-media platforms
Education providers
Other external websites

These third parties operate independently from Windsor Beauty Supply.

Windsor Beauty Supply is not responsible for the content, policies, availability, security or practices of third-party websites or services.

Customers should review the applicable terms and privacy policies of third-party services before using them.

15. PRODUCT INFORMATION

Windsor Beauty Supply makes reasonable efforts to provide accurate and current product information.

However, manufacturers may change without notice:

Packaging
Formulas
Ingredients
Colours
Product names
Designs
Sizes
Specifications
Manufacturer recommendations

As a result, a product received may occasionally differ in appearance from the image shown on our website without being considered defective.

Customers should review the actual product packaging, ingredients, directions and manufacturer warnings before use.

Product purchases are also subject to our Terms of Sale.

16. WEBSITE ERRORS, OMISSIONS & PRICING INFORMATION

Windsor Beauty Supply makes reasonable efforts to ensure website information is accurate.

However, the website may occasionally contain:

Typographical errors.
Pricing errors.
Incorrect descriptions.
Incorrect specifications.
Inventory discrepancies.
Image or colour discrepancies.
Technical errors.
Other inaccuracies or omissions.

Windsor Beauty Supply reserves the right to correct an error, inaccuracy or omission and to update website information where necessary.

If an error affects an order that has already been placed, the order will be handled in accordance with our Terms of Sale and applicable law.

Displaying a product, price or promotion on the website does not guarantee continued availability.

17. COPYRIGHT, TRADEMARKS & INTELLECTUAL PROPERTY

The Windsor Beauty Supply website and its original content contain intellectual property owned by or licensed to Windsor Beauty Supply.

This may include:

Windsor Beauty Supply & Esthetics®
Windsor Beauty Supply logos
Trade names
Trademarks
Website design
Graphics
Photographs
Videos
Written content
Marketing materials
Education materials
Other proprietary content

Third-party product names, logos, trademarks and intellectual property remain the property of their respective owners or licensors.

Nothing on the Windsor Beauty Supply website grants a user ownership of, or an unrestricted licence to use, Windsor Beauty Supply intellectual property.

Unauthorized commercial use is prohibited.

18. WEBSITE SECURITY

You must not attempt to:

Circumvent website security.
Gain unauthorized access to restricted areas.
Access another customer's account.
Introduce malicious code or software.
Interfere with website functionality.
Disrupt servers or networks.
Probe or test vulnerabilities without authorization.
Obtain confidential information through unauthorized means.

Windsor Beauty Supply may investigate suspected security incidents and take reasonable action to protect customers, systems and business operations.

19. WEBSITE AVAILABILITY

Windsor Beauty Supply makes reasonable efforts to keep its website available and operating properly.

However, continuous or uninterrupted availability cannot be guaranteed.

The website may become temporarily unavailable as a result of:

Scheduled maintenance.
Technical problems.
Internet or telecommunications outages.
Server interruptions.
Cybersecurity incidents.
System upgrades.
Third-party provider issues.
Circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, Windsor Beauty Supply is not responsible for losses arising solely from temporary website unavailability caused by circumstances outside our reasonable control.

20. DISCLAIMER

The Windsor Beauty Supply website and its general informational content are provided on an “as available” basis.

Windsor Beauty Supply makes reasonable efforts to maintain accurate and useful information but does not guarantee that all website information will at all times be:

Complete.
Current.
Error-free.
Continuously available.
Suitable for every individual's circumstances.

Product descriptions and general information on the website are not intended to replace manufacturer directions, professional training or, where appropriate, professional medical advice.

Nothing in these Terms excludes a warranty, condition, right or remedy that cannot legally be excluded.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Windsor Beauty Supply will not be liable for indirect, incidental, special or consequential losses arising from or relating to:

Use of the website.
Temporary inability to access the website.
Reliance on general website information.
Technical interruptions.
Unauthorized third-party activity.
Improper use of products contrary to manufacturer directions.

Where liability cannot legally be excluded or limited, Windsor Beauty Supply's liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude, restrict or waive consumer rights, statutory warranties or remedies that cannot legally be excluded or waived.

Product purchases, warranties, allergic reactions, sensitivities, shipping, returns and other transactional matters are governed further by our Terms of Sale.

22. ELECTRONIC TRANSACTIONS

When purchasing products or services through the Windsor Beauty Supply website, customers are responsible for reviewing their order and transaction information before submitting the purchase.

Customers should have an opportunity during the checkout process to review applicable:

Products
Quantities
Pricing
Shipping charges
Taxes
Discounts
Delivery information
Other applicable order terms

before completing the transaction.

Order confirmations and other transaction records may be provided electronically.

23. U.S. CUSTOMERS

Customers located in the United States may purchase eligible products where U.S. shipping is available.

Certain merchandise may be restricted from international shipment due to:

Manufacturer restrictions.
Carrier restrictions.
Hazardous-goods requirements.
Customs requirements.
Import laws.
Other legal or regulatory restrictions.

U.S. customers are responsible for reviewing applicable import requirements.

As more fully described in our Terms of Sale:

Tariffs, customs duties, import taxes, brokerage fees and other governmental or carrier-imposed charges applicable to U.S. shipments are the responsibility of the customer unless Windsor Beauty Supply specifically states otherwise.

24. CHANGES TO THESE TERMS

Windsor Beauty Supply may update or modify these Terms of Use from time to time to reflect:

Changes to our website.
Changes to our services.
Changes to business practices.
Changes to applicable legal requirements.

Updated Terms will be posted on the Windsor Beauty Supply website with an updated revision date where appropriate.

Continued use of the website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Material changes that require additional notice or consent will be handled in accordance with applicable law.

25. SUSPENSION OR TERMINATION OF ACCESS

Windsor Beauty Supply may restrict, suspend or terminate website or account access where reasonably necessary, including in cases involving:

Fraud.
Security concerns.
Unauthorized activity.
Illegal activity.
Website misuse.
Abuse of promotions.
Harassment or abusive conduct.
Material violation of these Terms.

Termination or restriction of website access does not eliminate obligations arising from transactions completed before access was restricted or terminated.

26. GOVERNING LAW & JURISDICTION

These Terms of Use and your use of the Windsor Beauty Supply website are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any consumer rights, statutory protections or jurisdictional rights that cannot legally be waived, disputes relating to these Terms or the Windsor Beauty Supply website will be subject to the jurisdiction of the courts of Ontario.

27. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or severed only to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

28. NO WAIVER

If Windsor Beauty Supply does not enforce a provision of these Terms on a particular occasion, this does not constitute a waiver of our right to enforce that provision in the future.

29. ENTIRE WEBSITE AGREEMENT

These Terms of Use, together with applicable:

Terms of Sale
Privacy Policy
Promotional terms
Education terms
Other policies expressly incorporated by reference

constitute the applicable terms governing use of the Windsor Beauty Supply website and related transactions.

If there is a conflict between these Terms of Use and specific Terms of Sale relating to a purchase, the Terms of Sale will govern the applicable purchase transaction, subject to applicable law.

30. CONTACT US

Questions regarding these Terms of Use may be directed to Windsor Beauty Supply.

For media or website-content inquiries: